FAQ | Total skin Care by L

Skin Wisdom: Common Skin Queries Uncovered

No Refund Policy
All sales of our skincare products are final. We do not offer refunds or exchanges on any of our skincare products. Please be sure to carefully review all product information, including ingredients and usage instructions, before making your purchase.

We are committed to providing high-quality skincare products that are safe and effective. However, we cannot guarantee that a particular product will work for every individual, as everyone's skin is unique and may react differently to certain ingredients.

If you have any questions or concerns about a particular product, please contact our customer service team before making your purchase.

We are happy to answer any questions you may have and provide guidance on which products may be best suited for your skin type and concerns.

Thank you for your understanding.

1 / What is the best skincare routine for my skin type?

The best skincare routine varies depending on your skin type and concerns. We offer personalized skincare consultations to help you determine the best routine for your unique skin.

2 / What products should I use for anti-aging?

We offer a variety of anti-aging products that can help reduce the appearance of fine lines and wrinkles. Our skincare experts can help you determine which products are best for your skin type and concerns.

3 / How do I know if a product is right for me?

It can be difficult to know which products are right for you, especially if you have sensitive skin or are prone to breakouts. Our skincare experts can help you choose the best products based on your skin type, concerns, and lifestyle.

4 / How do I know if a product is right for me?

5 / What should I do if a product causes a reaction?

If you experience a reaction to a product, stop using it immediately and contact our customer service team. We offer a 30-day money-back guarantee on all of our products, so you can shop with confidence

6 / What is the difference between natural and synthetic skincare products?

Natural skincare products are made with ingredients that come from natural sources, such as plants and minerals. Synthetic skincare products are made with laboratory-created ingredients. We offer a variety of both natural and synthetic products to suit your preferences.

7 / How often should I exfoliate?

Exfoliating should be done once or twice a week, depending on your skin type and the type of exfoliator you are using. Over-exfoliating can cause irritation and damage to your skin.

8 / Can I use the same products year-round?

You may need to adjust your skincare routine slightly depending on the weather and your skin's needs. Our skincare experts can help you determine the best products and routine for each season.

9 / How do I prevent acne breakouts?

Preventing acne breakouts requires a consistent skincare routine that includes cleansing, exfoliating, and moisturizing. Our skincare experts can recommend products that are specifically designed to prevent acne.

10 / How can I reduce the appearance of dark spots and hyperpigmentation?

We offer a variety of products that can help reduce the appearance of dark spots and hyperpigmentation, including serums and creams that contain brightening ingredients such as vitamin C and kojic acid.

11 / What is the best way to care for my skin during pregnancy?

During pregnancy, it is important to use skincare products that are safe for both you and your baby. Our skincare experts can recommend products that are gentle and effective for use during pregnancy.